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Cookies Policy
This Cookies Policy explains how Rich Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, the purposes for which they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply to your use of Rich Casino.
Rich Casino operates under a licence issued by the Curaçao Gaming Authority (Curaçao eGaming), which regulates the platform's gaming activities and player protection standards.
About this Cookies Policy
Rich Casino uses cookies and related technologies to help operate, secure and improve its website and online services. This policy applies when you browse our website, create or access an account, use available features, or otherwise interact with our online pages. It is intended to provide clear, general information for players in Australia.
A cookie is a small text file that a website may place on your device when you visit it. The cookie can allow the website to recognise your browser or device during a visit or on a later visit. Similar technologies can include pixels, tags, local storage and software development tools. These technologies may perform functions similar to cookies, even if they do not use a small text file.
The cookies used on the website may be session cookies or persistent cookies. Session cookies generally operate while your browser is open and may be removed when the session ends. Persistent cookies can remain on your device for a longer period, subject to their settings and your browser controls. The duration of a cookie can vary depending on its purpose.
By continuing to use the website, you may be presented with choices about non-essential cookies. Where consent is required, Rich Casino will seek it in accordance with applicable requirements. You can also change your choices through the available cookie controls or your browser settings. Disabling some cookies may affect how parts of the website work.
How cookies may be used
Cookies and similar technologies may be used for several different purposes. Some are needed for the website to provide basic functions, while others help Rich Casino understand how the website is used or support relevant communications. The exact technologies in use may change as the website, services and security requirements develop.
Essential operation
Essential cookies support functions that are necessary for the website to operate. They may help with page navigation, account access, session management, language or display preferences, and the delivery of secure pages. They can also help remember choices made during a single visit. Without these technologies, some requested online services may not work correctly.
Security and fraud prevention
Security-related technologies may help Rich Casino identify unusual activity, protect accounts, maintain the integrity of the website and reduce the risk of fraud, misuse or unauthorised access. These technologies may collect technical information about a browser, device, session or interaction with the website. They are not intended to replace the need for you to keep your account credentials private.
Preferences and functionality
Some cookies remember information that makes the website easier to use. For example, they may help retain selected preferences, remember settings, support accessibility features or provide a more consistent experience between pages. If you remove these cookies, you may need to make the same selections again.
Performance and analysis
Analytical technologies may provide information about how visitors use the website, such as which pages are viewed, whether a page loads correctly and how users move through the site. This information can help Rich Casino identify technical issues, improve content and understand general website performance. Analytical information is generally considered in aggregate or otherwise used to support website improvement.
Marketing and communications
Where permitted and where relevant consent has been obtained, cookies or similar technologies may support marketing activities, measure the effectiveness of communications or help present information that is more relevant to your interests. These technologies may be placed by Rich Casino or by service providers acting on its behalf. You can usually manage these choices through cookie controls, device settings or the relevant service's opt-out tools.
Types of cookies and information collected
Cookies can be placed by the website you are visiting or by another service that provides functionality on that website. First-party cookies are set by Rich Casino or its website. Third-party cookies may be set by providers that assist with analytics, security, website functionality, advertising or other online services. Third parties may process information under their own privacy terms.
- Strictly necessary cookies, which support core website functions, account sessions and security features.
- Functional cookies, which help remember preferences and improve the way features are delivered.
- Analytics cookies, which help measure website use, performance and technical reliability.
- Advertising or marketing cookies, which may support promotional measurement or more relevant communications where permitted.
- Third-party cookies, which may be used by service providers whose tools or content appear on the website.
Depending on the technology and the way you use the website, information collected may include an IP address or approximate location, browser type, device type, operating system, language settings, pages viewed, links selected, access times, referring pages and information about website interactions. Cookie information may also be associated with account or session information where this is necessary for a stated purpose and permitted under applicable requirements.
Rich Casino may use information collected through cookies together with information obtained from other website interactions. This may help maintain an account session, protect the website, assess performance or provide services that you request. Information will be handled in accordance with the Rich Casino Privacy Policy, including applicable rules about collection, use, disclosure, storage and security.
Third-party providers may have access to information collected through their technologies. Their handling of information may be governed by their own policies and settings. Rich Casino encourages you to review the privacy and cookie information provided by any third-party service that you use or access through the website.
Managing cookies and policy updates
Your choices
You can manage cookies in several ways. If a cookie banner, preference centre or similar tool is available on the website, you can use it to review and change choices for non-essential cookies. You can also adjust cookie settings through your browser. Most browsers allow you to block cookies, delete existing cookies, receive notifications when cookies are set, or restrict cookies to particular websites.
- Review the cookie options displayed when you first visit the website.
- Select the categories of non-essential cookies you are willing to accept, where these controls are available.
- Open your browser or device settings to delete stored cookies or block future cookies.
- Review the settings of any third-party service that provides a cookie or similar technology.
- Return to the website's cookie controls when you want to review or change your preferences.
Blocking or deleting cookies may not remove all information previously collected, and it may not prevent every type of similar technology from operating. It may also affect account access, website navigation, saved preferences, security checks and other functions. Essential cookies may continue to operate where they are needed to provide a service you request or to maintain website security.
Privacy and responsible use
Cookies are only one part of the information used to provide and protect online services. You should take reasonable steps to protect your device and account, including using updated software, choosing a strong and unique password, keeping login details confidential and signing out when using a shared device. If you believe your account or device has been accessed without permission, stop using the affected session and follow the available account security process.
Changes to this policy
Rich Casino may update this Cookies Policy when website features, technologies, legal requirements or business processes change. The updated version will be published on this page with a revised effective date where appropriate. You should check this page from time to time so that you understand the current approach to cookies and similar technologies. Continued use of the website after an update may be subject to the revised policy, to the extent permitted by applicable law.
If you have a question about this policy, your cookie choices or the way information is handled, please use the contact or support options made available on the Rich Casino website. Do not include unnecessary account passwords, payment details or other sensitive information in an initial enquiry.